Return & Replacement Policy
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In Case of Any Concern
If you receive a damaged product, incorrect item, or a missing item in your order, please contact us, and we'll be happy to assist you.
Replacement
We offer a replacement of the same product to ensure you receive exactly what you ordered in proper condition.
Exchange Option
- Exchange for another product of the same value
- Shipping charge of ₹120 applicable for exchanges
Verification Process
- Clear product photos may be required
- An unboxing video is mandatory for missing item claims
Request Timeline
All requests must be raised within 48 hours of delivery.
Contact Us
Email Us
help@nawanu.com
Quality Check
Every product is quality checked before shipping
Safe & Secure Packaging
Secured with care to reach you in perfect condition
Dedicated Support
We're here to help you every step of the way
Hassle-Free Experience
Simple policies for a smooth shopping experience
Your satisfaction means everything to us.
If you need any assistance, our support team is always just an email away.